Link to the video.

Outlook says need password

- Click to enter exchange password but the password windows disappears

We can see the "Needs Password" prompt at the bottom of the Outlook screen, but when we click it the dialog box to enter the password flashes for less than a second before it disappears. Even reinstalled Office - no change.

Please follow as mentioned below:

Open Registry Editor

HKEY Current User\Software\Microsoft\office\16.0\Common\identity

Create new registry key


Value  hexa decimal = 1

close and reopen outlook 

it will ask for password.